Jun Ma’s Resume

Personal Information

  • Name: Jun Ma
  • Email: Jessiem823@hotmail.com
  • Education Background: Bachelor
  • Major: Computer Science and Technology

Self-assessment

  • Over 13 years of experience on delivering high quality product documentation in English and Chinese.

    • Enterprise-level Network Automation Platform (software)
    • HVAC system and controller products (hardware, software and mechanical)
    • Smart home system and CCTV products (hardware, software and mechanical)

  • Solid knowledge of technical writing regarding language, writing style, terminology and information architecture design.

    • Document style, guideline, and templates
    • DITA for structured information

  • Strong experience of customer documentation solutions as follows:

    • User guide, online help, release notes, and customer-facing documentation
    • DITA, topic modeling, single sourcing

  • Extensive skills of project experience on cross-function/-country communications.

    • Familiar with the development process of the product lifecycle and R&D development process
    • Effort estimation
    • Teamwork across multi-site
    • Continuous improvements

  • Familiar with tools:

    • Microsoft Word, Excel and PowerPoint
    • Help and Manual (Single-sourcing authoring and publishing tool, DITA))
    • Visio (Illustration tool)
    • Sharepoint / VSS / SVN (Configuration management tool)
    • SDL Trados / Multi-term (Translation tool)

  • Soft skills:

    • A good team player
    • A quick learner with attention to details
    • Fluent in both writing and speaking English, CET-6, TOFEL 610 (2004)

Work Experience

  • 2015.07-Now Technical Writer Team Leader @ NetBrain Technologies Inc.

Educational Experience

2001.09 - 2005.06 Nanjing University of Technology

Major: Computer Science and Technology Degree: Bachelor

  • Obtained the certificate of Excellent Students in 2002 and won the scholarships every semester. Recommended for admission to a master degree.
  • Obtained the Third Prize in the 2002 National English Contest for College Students.
  • Obtained the certificate of Excellent Volunteers in the 7th World Women’s Softball Championship as the translator for the Czech Republic.

Trainings and Certificates

Year Name By
2007 Six Sigma Green Belt Certification Honeywell
2009 Project Management Training Honeywell
2011 High Maturity Training KPMG
2014 Technical Writing Training Siemens