Jun Ma’s Resume¶
Personal Information¶
- Name: Jun Ma
- Email: Jessiem823@hotmail.com
- Education Background: Bachelor
- Major: Computer Science and Technology
Self-assessment¶
Over 13 years of experience on delivering high quality product documentation in English and Chinese.
- Enterprise-level Network Automation Platform (software)
- HVAC system and controller products (hardware, software and mechanical)
- Smart home system and CCTV products (hardware, software and mechanical)
Solid knowledge of technical writing regarding language, writing style, terminology and information architecture design.
- Document style, guideline, and templates
- DITA for structured information
Strong experience of customer documentation solutions as follows:
- User guide, online help, release notes, and customer-facing documentation
- DITA, topic modeling, single sourcing
Extensive skills of project experience on cross-function/-country communications.
- Familiar with the development process of the product lifecycle and R&D development process
- Effort estimation
- Teamwork across multi-site
- Continuous improvements
Familiar with tools:
- Microsoft Word, Excel and PowerPoint
- Help and Manual (Single-sourcing authoring and publishing tool, DITA))
- Visio (Illustration tool)
- Sharepoint / VSS / SVN (Configuration management tool)
- SDL Trados / Multi-term (Translation tool)
Soft skills:
- A good team player
- A quick learner with attention to details
- Fluent in both writing and speaking English, CET-6, TOFEL 610 (2004)
Work Experience¶
- 2015.07-Now Technical Writer Team Leader @ NetBrain Technologies Inc.
Educational Experience¶
2001.09 - 2005.06 Nanjing University of Technology
Major: Computer Science and Technology Degree: Bachelor
- Obtained the certificate of Excellent Students in 2002 and won the scholarships every semester. Recommended for admission to a master degree.
- Obtained the Third Prize in the 2002 National English Contest for College Students.
- Obtained the certificate of Excellent Volunteers in the 7th World Women’s Softball Championship as the translator for the Czech Republic.
Trainings and Certificates¶
Year | Name | By |
---|---|---|
2007 | Six Sigma Green Belt Certification | Honeywell |
2009 | Project Management Training | Honeywell |
2011 | High Maturity Training | KPMG |
2014 | Technical Writing Training | Siemens |